Primary Utility Services in Lubbock, TX and Wolforth, TX employee standing in distribution services lay down while wearing hard hat on the job because safety first
primary Utility Services' pen sitting on paper of job in Wolforth TX where the transmission lines are needing to be run to the substation services point
primary us employees running lines underground for storm restoration and distribution services in Lubbock

Our Mission

Primary Utility Services is dedicated to providing unparalleled service to electrical power providers throughout West Texas. 
We offer innovative, state-of-the-art solutions for the repair, maintenance and construction of transmission and distribution networks, including underground and overhead systems and substations, as well as storm response and restoration. 
As a family-owned and -operated business with headquarters in the Greater Lubbock area, Primary Utility Services has a deep commitment to the communities of West Texas and the power companies that serve them. 
We strive to ensure every client receives the prompt, courteous, skilled attention they need to deliver power to homes, businesses, and public facilities throughout the region.


Established in 2008 by Arthur Hernandez, Sr. and his wife, Sylvia

Only an old pickup truck to their name

Landed at Lamb County Electric Cooperative in Littlefield, TX

All 6 Hernandez family members are now actively involved

In 2008, Arthur Hernandez, Sr. decided to give up a secure job working for a regional utility company to start his own electrical contracting business.  He recognized the need for a reliable contractor in the West Texas region.  With a vision to succeed as a business owner he enlisted the help of his wife Sylvia to assist with the paperwork while she also maintained a full-time career with the State.  Armed with an old pickup truck he set out to find work landing at Lamb County Electrical Cooperative in Littlefield, TX.  All 6 members of the Hernandez family now play a strong role in the continued growth of the business. 

How Primary US Grew

Through hard work and dedication, Primary has continued to increase our customer base as well as our highly trained workforce. Today, Primary employs over 100 dedicated men and women that continue to mold the company into a top tier Texas business. We are a privately held minority and woman owned family business. We continue our commitment in providing great paying West Texas jobs and giving back to our local communities.
Primary now employs over 100 men and women in service to the communities of West Texas.
The primary Utility Services team in the board room talking about their Snyder, TX field office and the substation and distribution services they offer there